Weekly Pass
Cancellation Policy
PERSONAL TRAINING POLICY – GYM11 | BODY BY DAAVON (Operated by Fitness Eleven Global Marketing LLC) By purchasing or booking personal training with GYM11 Body By Daavon, I affirm that I am 18 years or older (or a parent/guardian of a participant aged 16–18) and that all information provided is true and accurate. I acknowledge that this agreement is binding and incorporated into my active client file. Session Duration & Structure Each personal training session is sixty (60) minutes, including warm-up, stretching, and strength or conditioning. Clients agree to arrive on time, properly dressed, and prepared to train. Late arrivals will result in a shortened session without time extension or refund. Payment Policy All personal training services operate on a four (4) week billing cycle. Full payment is due before the first session of each cycle. Payments are non-refundable, non-transferable, and required in advance to secure appointments. No sessions may be completed without full payment. Session Expiration & Rollovers No session rollovers are permitted. All sessions must be completed within the purchased 4-week period. Unused sessions will be forfeited at the end of the cycle without refund or credit. Cancellations & Rescheduling Clients must provide at least twenty-four (24) hours’ notice to cancel or reschedule a session. Sessions cancelled with less than 24 hours’ notice will be forfeited. Emergencies will be reviewed on a case-by-case basis by management. GYM11 reserves the right to reschedule sessions due to trainer availability, holidays, or unforeseen facility closures. Trainer Availability In the event a trainer becomes unavailable, GYM11 may assign another qualified trainer to complete sessions within the paid cycle to maintain progress and scheduling consistency. Refunds & Transfers All training packages, payments, and services are non-refundable and non-transferable. Purchased sessions may not be shared or split between clients. Assumption of Risk / Waiver of Liability Participation in personal training involves inherent risks including, but not limited to, sprains, muscle strains, equipment injury, or other health complications. I voluntarily assume all risks and agree to release, waive, and hold harmless GYM11 Body By Daavon, Fitness Eleven Global Marketing LLC, its owners, employees, trainers, and agents from any claims for injury, loss, or death resulting from ordinary negligence during training.
Contact Details
405 Monroe Ave, Memphis, TN 38103, USA
info@Gymelevenbbd.com